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FRONT-DESK GENIE · YOUR 24/7 RECEPTIONIST

The call you miss at 9pm just hired your competitor.

When the phone rings and you're under a sink, on a ladder, or asleep, it goes to voicemail, and 85% of those callers never leave one. They just dial the next name down. Front-Desk Genie answers every call in a natural voice, day or night, holidays included: qualifies the caller, answers their questions, and books the job before they can hang up.

The Genie, wearing the front-desk headsetINCOMING · 9:07 PM✓ ANSWERED · BOOKED TUE 8 AM
illustrative demo
WHAT A MISSED CALL REALLY COSTS

Every missed call is a job that called someone else.

Do the math on a normal week. You're mid-job and the phone buzzes. You can't stop to answer, so it rings out. That wasn't a telemarketer; it was a burst pipe, or a discovery call worth a coaching package. They didn't wait. 62% of calls to businesses like yours go unanswered, and the caller who doesn't reach you reaches your competitor in the next four minutes. You never see the job you lost, which is exactly why it keeps happening.

Hiring a receptionist costs many times as much a month and still clocks out at 5pm. An answering service reads a script and takes a message, which you still have to chase. Neither books the job. Neither works Sunday.

62%
OF CALLS UNANSWERED¹
85%
NEVER LEAVE A VOICEMAIL¹
78%
BUY FROM WHOEVER
RESPONDS FIRST²
21×
MORE QUALIFIED
AT A 5-MIN REPLY³
¹ 411 Locals · ² Lead Connect · ³ MIT / InsideSales

Say hello to the receptionist who never clocks out.

Front-Desk Genie picks up on the first ring: 2am, Christmas morning, or the middle of your busiest Saturday. It sounds human, knows your business cold, and its only job is to make sure no opportunity ever hits your voicemail again.

ANSWERS 24/7/365
SOUNDS HUMAN
BOOKS, DOESN'T JUST MESSAGE
EVERYTHING IT HANDLES

Not an answering machine. A front desk that closes.

ANSWERS & QUALIFIES

Picks up every inbound call in a natural voice, asks the right questions to qualify the lead, captures name, number, address and the reason they called, and creates the contact in your CRM automatically. No note-taking, nothing lost.

BOOKS ON THE SPOT

Checks your live calendar and schedules the estimate, consultation, or service call mid-conversation, then sends the confirmation and the reminders so they actually show.

KNOWS YOUR BUSINESS

Answers your real FAQs, hours, service area, pricing ranges, “do you work on tankless heaters?”, from a knowledge base trained on your business, so callers get accurate answers, not “let me take a message.”

WORKS YOUR HOURS, OR AROUND THEM

Set business-hour coverage, after-hours handling, and holiday schedules. Overflow calls during your Saturday rush get answered instead of dropped.

KNOWS WHEN TO GET YOU

Transfers to you or your on-call tech the moment a caller needs a human or an emergency comes in, with the context already gathered, so nobody repeats themselves.

SPEAKS THEIR LANGUAGE

Handles calls in multiple languages, serve the whole neighborhood without hiring for it.

FOLLOWS UP AFTER THE CALL

Fires a follow-up text or email, updates the opportunity, assigns a task, or kicks off the next automation the instant the call ends.

KEEPS THE RECEIPTS

Every call logged, recorded, and summarized: see who called, what they wanted, and what happened, on one dashboard.

A Tuesday night. You were asleep. It wasn't.

The after-hours save, word for word.

AUDIO · REAL CALL RECORDING DROPS IN HERE
LIVE · 9:07 PM
INCOMING CALL
“My water heater's leaking everywhere, is anyone there?!”
“I can help. This is Ridgeline's assistant. First, shut off the valve on top of the tank. Mike can be there at 8 AM, or I'll page the on-call tech now. Which do you want?”
The Genie, answering the call
“8 AM works. The valve's off, thank you!!”
✓ ANSWERED · BOOKED TUE 8:00 AM
illustrative demo

What it sounds like in your business.

HOME SERVICES

Captures the 11pm emergency, qualifies it, books the morning slot, and texts you the address. The burst pipe is yours, not your competitor's.

SALON / CLINIC / MED-SPA

Books and reschedules appointments while you're with a client, answers “do you take walk-ins?” and fills the cancellation.

COACH / CONSULTANT

Screens the discovery-call request, qualifies fit, and drops a booked call on your calendar, no back-and-forth DMs.

REAL ESTATE / PRO SERVICES

Qualifies the buyer, answers listing questions, schedules the showing, and captures the lead before they scroll to the next agent.

What it needs, and what it won't do.

Straight answers: Front-Desk Genie runs on your Genie Central phone number (we set that up). Live calendar booking connects through your scheduling setup: handled on your onboarding call. It's brilliant at the front desk; it won't diagnose your furnace or replace the tech who does the work. And the second a caller wants a human, it hands them straight to you. We'd rather tell you the edges than oversell the middle.

The Genie

The front desk is one hat. Your genie wears them all.

Front-Desk Genie isn't a separate app you bolt on. It's your genie wearing the receptionist hat, sharing one brain with the follow-up, the reviews, and the rest. Answer a call, and the follow-up already knows about it. One genie, not a staff of bots to babysit.

MEET THE WHOLE GENIE →

Comes with Autopilot, or add it to any plan.

Front-Desk Genie is included in Autopilot ($497/mo), alongside the full front office and done-for-you setup. Want just the 24/7 receptionist on a smaller plan? Add it to Launch or Grow for $197/mo — under $7 a day, cheaper than lunch and it answers more calls than you do.

SEE PLANS →ADD IT ON →

Fair questions.

It sounds natural and conversational, and it's honest. It introduces itself as your AI assistant. Most callers just care that someone helpful picked up. And the instant they want a person, it transfers them to you.

It books. It checks your calendar and schedules the appointment during the call, then confirms and reminds. That's the whole point; messages you still have to chase aren't good enough.

It answers from a knowledge base trained on your business, so it handles your real FAQs accurately. For anything beyond that, it collects the details and routes to you. It never guesses.

Yes. It never puts anyone on hold or misses the second caller during your Saturday rush. It scales without hiring.

Your Genie Central business number, set up on your free onboarding call. Nothing to configure yourself.

Your phone is ringing. Someone should answer.

Every call answered. Every job booked. Every night off.

TRY EVERYTHING FOR $1SEE PLANS →
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