Reviews are the highest-converting marketing a local business has - new customers check them before they call. Your genie makes getting them automatic.
How requests work: when a job is marked won, your genie automatically asks that customer for a review at the moment they're happiest, with a direct link to your Google or Facebook profile. No more forgetting to ask.
Protecting your rating: happy customers are guided straight to leave a public review, while anyone who signals they're unhappy is routed to you privately first - so you can fix the issue before it becomes a public one-star.
Managing them: all your reviews collect in the Reputation area, where you can read and reply in your own tone. Responding to reviews (good and bad) is a strong trust signal to future customers.
Tip: ask right after the win, keep the request short, and make the link one tap. The easier you make it, the more reviews you get - and consistent, recent reviews matter more than a big old pile.