The after-hours call is the whole business.
The flooded basement at 11pm doesn’t leave a voicemail: 62% of calls to contractors go unanswered, and 85% of missed callers just dial the next plumber on the list. That’s an emergency job, and probably a customer for life, gone in four rings.
And the daytime leak is quieter: the water-heater quote the homeowner “wanted to think about,” the repipe estimate that cooled off, the finished job that never turned into a review. None of it comes back on its own.
A VOICEMAIL¹
A genie that already knows plumbing.
Burst pipe now vs. dripping faucet next week. It knows the difference. It captures the address, the problem, and the urgency, books the right slot, and pages your on-call tech for the true emergencies. Like your best dispatcher, minus the sleep schedule.
From 11pm panic to booked morning — handled.
Every call answered 24/7. It calms the caller, captures address, problem, and urgency, and gets the true emergency to your on-call line immediately.
Routine work goes straight into open slots; emergencies get booked first-thing with the details already texted to your tech.
Water heaters, repipes, sewer lines. Every estimate gets followed up automatically until the homeowner decides.
Maintenance reminders and seasonal campaigns bring old customers back before the pipes freeze.
A review request after every job, so the next emergency Googler picks you.
Installed for plumbing, on day one.
You don’t build any of this. Your genie arrives with the plumbing system already loaded:
We install it on a free onboarding call and brand it as yours. Live in days.
One genie replaces the plumbing software pile.
A Tuesday on call, with your genie.
Flooded basement answered on the first ring: shutoff-valve talk-through, booked for first thing, on-call tech paged with the address.
The repipe quote from two weeks ago gets its nudge, “still want us to hold your spot?” The homeowner says yes.
Review requested automatically. Five stars from a customer who’ll never call anyone else.
What it needs, and what it won't do.
Your genie runs on your Genie Central business number (we set it up). It books and dispatches. It doesn’t turn a wrench, and it hands true emergencies straight to your on-call line with the context already gathered. It makes sure the work gets booked; your crew makes sure the water stays where it belongs.
Most plumbing shops start on Grow.
The working genies (estimate follow-up, reviews, reactivation) live on Grow. Add the 24/7 voice receptionist with Autopilot, or as a $197/mo add-on for on-call season.
SEE PLANS →Fair questions.
Growth, granted — even at 11pm.
Every emergency answered. Every estimate chased. Every job reviewed.
Or claim one of the last 23 founding seats: from $127/mo, locked for life. →