Your Conversation AI is only as good as what it knows about your business - so a little setup makes it sound genuinely like you and keeps it accurate.
What to give it: your services and rough prices, your service area, your hours, your booking rules (e.g. minimum notice), and a handful of example replies in your voice. We set this up on your call, and you can refine it anytime.
It's scoped to only offer what you've approved, so it won't invent a service you don't provide or quote a price you didn't set. If it's unsure, it can gather details and hand the conversation to you rather than guess.
The more you feed it - an FAQ, your typical answers, common objections - the sharper and more human it gets. Treat it like training a new front-desk hire.
Tip: review its first week of real conversations and note anything it got slightly wrong, then add those cases to its instructions. A few rounds of this and it handles almost everything on its own.